Shipping policy

Shipping Policy

Effective Date: [Insert Date]

This Shipping Policy (“Policy”) outlines the terms and conditions regarding the shipment and delivery of products purchased from https://roey.shop/ (“Website”). By placing an order, you agree to the terms set forth herein.

1. Fulfillment

1.1. All orders are auto-fulfilled by Suppliful, our third-party fulfillment partner.
1.2. Processing times typically range from 1–3 business days after payment confirmation.

2. Shipping Methods and Delivery

2.1. We offer standard and expedited shipping options as displayed at checkout.
2.2. Estimated delivery times are provided for convenience and are not guaranteed, as they may vary due to carrier delays, customs, or unforeseen circumstances.
2.3. Delivery times generally range from 7–21 business days.

3. Shipping Costs

3.1. Shipping fees are calculated at checkout based on destination, weight, and selected shipping method.
3.2. Any applicable taxes, duties, or customs fees for international orders are the responsibility of the customer.

4. Order Tracking

4.1. Once your order ships, you will receive a tracking number via email.
4.2. Tracking updates may take up to 24 hours to appear.

5. Delivery Issues

5.1. We are not liable for delays caused by carriers, customs, or incorrect shipping information provided by the customer.
5.2. If your package is lost or damaged in transit, please contact us at roeysupplements@outlook.com within 7 days of the estimated delivery date.

6. Address Accuracy

6.1. Customers are responsible for providing accurate shipping information.
6.2. Orders shipped to incorrect addresses due to customer error are not eligible for refund or replacement.